Hiring Details of ‘Volvo group’ – 2024 Hiring:
About Company:
At Volvo Group Connected Solutions we push transportation ahead through connectivity. Our benefits and solutions are the key to a related and more effective infrastructure, providing secure transport and reducing carbon emissions. We are directing the way in a rapidly transforming industry with massive data from our customer’s connected assets.
Job Profile:
Professional Application Support IT
Qualification:
Bachelor degree in computer science or a related field
Experience:
0-1 years of Technical Support/Application support experience
Salary:
8LPA – 9LPA / Year
Work Location:
Bangalore
Technical Skills:
- Perfect spoken and written skills in English
- Operating knowledge of executing/writing basic SQL queries
- Basic programming skills in any technology
- Open to work in shifts – 24×7
- Excellent communication, phone etiquette, and interpersonal skills
- Self-initiative,
- pro-active,
- hardworking,
- good attitude and be a team player
Assignment Description:
- Monitor VGCS Applications and Solution services.
- Respond to and handle calls by phone or email in a professional and efficient manner
- Register and Diagnose every call/mail in the case management tool by following predefined policies and procedures
- Take necessary actions to expedite the resolution process
- Provide or communicate the appropriate solution to the customer promptly
- Adhere to predefined SLAs
How To Apply :
Click the below link to apply –
