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‘Infinite Computer Solutions Ltd’ Hiring- 2024 For Technical Support Advisory– Apply Now

Hiring Details of ‘Infinite Computer Solutions Ltd’ – 2024 Hiring:

About Company:

The company assigns business technology solutions and product engineering services for 

  • telecom, 
  • hi-tech, 
  • healthcare, 
  • media & entertainment, 
  • insurance, 
  • banking & financial services, 
  • retail, 
  • public sector, 
  • travel and transport, 
  • and government.

Job Profile:

Support Engineer


  • Bachelor’s degree in Computer


Min-2 and max 4 yrs of experience is required.


5LPA – 6LPA / Year

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Work Location


Primary Skills:

  • They must have hands-on experience working in an applications production 
  • They also need at least a basic knowledge of SQL and HTML/CSS, and experience/working knowledge of ITIL-compliant incident, problem, and change service management. It is considered to be a plus for the application support analyst
  • They need the capability to work virtually with cross-functional squads
  • They must have exceptional written and verbal communication skills for documentation and customer support duties
  • They need the ability to multi-task, virtually prioritize work, and adapt during pressured situations.

Roles and Responsibilities:

  • Answerable for observing applications and batch jobs
  • Troubleshoot and escalate alerts that cannot be resolved to the application support team
  • Responsible for monitoring and reacting to open tickets submitted through an incident management system
  • Progress issues and provide relevant information for troubleshooting or for clarification
  • Flexible with regard to working in shifts and weekend support to provide 24×7 support to applications in scope
  • Ensure the implementation of daily health checks of the applications, and scripts by the support team
  • Create and maintain troubleshooting guides and support documentation for the specific assigned applications
  • Respond to customer requests as per SLA Guidelines

How To Apply :

Click the below link to apply –

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