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‘Emmes’ Hiring- 2024 For Associate Service Desk Analyst– Apply Now

Hiring Details of ‘Emmes’ – 2024 Hiring:

About Company:

Emmes is a clinical research organization (CRO) dedicated to supporting      

  • biopharmaceutical, 
  • government, 
  • non-profit and 
  • Educational partners accomplish their development and human health goals.

 At Emmes we are dedicated to delivering programs faster, more efficiently, with higher quality through the end-to-end use of technology and AI across all clinical functions.

Emmes incorporates technology and AI into patient and site arrangement, data management, biostatistics, and bioinformatics.

Job Profile:

Associate Service Desk Analyst

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Bachelor’s degree in 

  • Information Technology, 
  • Computer Science, or a related field is preferred.


  • 3 years of experience in a service desk or IT support role.
  • Experience with ITSM processes and tools.


4 LPA – 8 LPA / Year

Work Location


Technical Skills:

  • Proficiency in Microsoft 365 applications.
  • Familiarity with Incident, Problem, Change, Request, Configuration, and Event management processes.

SLA/KPI Management:

  • Understanding of SLA and KPI metrics in a service desk environment.
  • Capability to work efficiently to meet or overreach performance targets.

How To Apply :

Click the below link to apply –

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