‘Volvo Group’ Hiring- 2024 For Professional Application Support IT– Apply Now

Hiring Details of ‘Volvo group’ – 2024 Hiring:

About Company:

At Volvo Group Connected Solutions we push transportation ahead through connectivity. Our benefits and solutions are the key to a related and more effective infrastructure, providing secure transport and reducing carbon emissions. We are directing the way in a rapidly transforming industry with massive data from our customer’s connected assets.

Job Profile:

Professional Application Support IT

Qualification:

Bachelor degree in computer science or a related field

Experience:

0-1 years of Technical Support/Application support experience

Salary:

8LPA – 9LPA / Year

Work Location:

Bangalore

Technical Skills:

• Perfect spoken and written skills in English
• Operating knowledge of executing/writing basic SQL queries
• Basic programming skills in any technology
• Open to work in shifts – 24×7
• Excellent communication, phone etiquette, and interpersonal skills
• Self-initiative,
• pro-active,
• hardworking,
• good attitude and be a team player

Assignment Description:

• Monitor VGCS Applications and Solution services.
• Respond to and handle calls by phone or email in a professional and efficient manner
• Register and Diagnose every call/mail in the case management tool by following predefined policies and procedures
• Take necessary actions to expedite the resolution process
• Provide or communicate the appropriate solution to the customer promptly
• Adhere to predefined SLAs

How To Apply :

Click the below link to apply –