Hiring Details of ‘Real Page India’– 2024 Hiring:
About Company:
‘Real Page India’ is a multinational technology company growing opportunities for our real estate customers worldwide. The Problem Management unit is the escalation layer of complex product problems from Product Support. This team is a key courtship between Product Support and Product Engineering. They examine the issues to resolve if there is a workaround or if the case needs to be escalated to Product Engineering as a flaw . they also work to equip and deliver improved product knowledge to the Product Support team as the demand is given.
Job Profile:
Developer analyst
Qualification:
Bachelor of Science Degree or work equivalent in a technical or analytical role.
Experience:
Freshers
Salary:
10 LPA / Year
Work Location:
Hyderabad
PRIMARY RESPONSIBILITIES
- Formulate in-depth understanding of RealPage Consumer products.
- Contribute new findings to the Consumer Problem Management Wiki for knowledge transfer and training of peers and Product Support.
- Perform root cause analysis for a given product by:
- executing/analyzing SQL queries,
- exercising/analyzing API requests
- 3. evaluating software behavior patterns.
- Document defects for promotion to engineering.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Basic SQL skills.
- The ability to distill complex topics and communicate simply and coherently with a consultative approach.
- The ability to conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment.
PREFERRED KNOWLEDGE/SKILLS/ABILITIES
- Basic SQL skills.
- Basic knowledge of testing API calls.
- The ability to distill complex topics and communicate simply and coherently with a consultative approach.
- The ability to conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment.
How To Apply :
Click the below link to apply –